Responsible Gambling
at ibetmy
ibetmy provides a safe and fair betting environment. We believe that playing with self-control is the foundation of a healthy and enjoyable experience.
Play Smart
Set daily, weekly or monthly limits on your account. ibetmy's self-control tools are designed to help you stay in full control at all times.
💡 Gambling is entertainment — not a source of income. Always set a budget before starting a gaming session.
Responsible Gambling Features at ibetmy
We provide a range of practical tools so every player can manage their betting activity in a more organised and safe way.
Deposit Limits
Set daily, weekly or monthly deposit limits on your ibetmy account. Once a limit is set, the system will automatically block any deposit that exceeds the amount you have chosen.
Temporary Break
Choose a break period from 24 hours to a few weeks. During this time, your account cannot be used to place bets — giving you space to rest and reconsider.
Self-Exclusion
A long-term self-exclusion option is available for players who feel they need to stop gambling entirely. The account will be closed and cannot be reactivated within the set period.
Session Time Limit
Set a time limit for each gaming session. When the time limit is reached, ibetmy will send a reminder so you are aware of how long you have been playing.
Activity History
Review a complete record of your deposits, bets and withdrawals at any time. Knowing your own spending patterns is the first step in responsible gambling.
Dedicated Support
The ibetmy support team is available via 24/7 live chat in Bahasa Melayu and English. If you need guidance on responsible gambling, we are here for you.
How to Activate Self-Control Tools
All responsible gambling tools at ibetmy can be accessed directly through your account settings after logging in. The process is straightforward and any changes take effect in real time.
Limits you have set cannot be increased immediately — there is a waiting period to prevent impulsive decisions. Any reduction in limits, however, takes effect immediately.
If you need assistance during this process, our live chat support team is available 24 hours a day, 7 days a week, in Bahasa Melayu.
✅ Set a deposit limit before placing any first bet. This is the recommended best practice for all players.
Log In to Your ibetmy Account
Visit the ibetmy Login page and enter your username and password to access your account.
Open Account Settings
Click on the profile icon in the top right corner, then select the "Settings" or "Account Controls" menu.
Choose a Self-Control Tool
Navigate to the "Responsible Gambling" section and select the tool you want to activate — deposit limit, temporary break or self-exclusion.
Set Your Limit and Confirm
Enter the desired limit value and confirm your choice. The limit takes effect immediately after confirmation.
Contact Support if Needed
If you encounter any issues or need immediate self-exclusion, contact our 24/7 live chat support.
Age Requirement: 21 and Above
ibetmy only accepts members aged 21 and above. This is an absolute requirement that cannot be compromised. During registration, you are required to verify your age and identity using MyKad or a valid identification document.
If there is evidence that a player is under 21, ibetmy reserves the right to close that account immediately and withhold all funds in the account until an investigation is completed. We take seriously our responsibility to prevent underage access to our platform.
Warning Signs of a Gambling Problem
Recognising the early signs is an important step. If you identify any of the following situations in yourself or someone close to you, consider seeking help.
Betting with money that should be used for basic needs such as bills, rent or food.
Unable to stop gambling even after planning to do so on several occasions.
Lying to family or friends about the amount of money spent on gambling.
Increasing bet amounts to get the same feeling as before.
Feeling anxious, irritable or stressed when unable to gamble.
Seeking money from various sources solely to continue gambling.
Neglecting work, family or social responsibilities due to time spent gambling.
Where to Get Help
Help is available for anyone who feels gambling has affected their life. Seeking support is a sign of strength, not weakness.
Mental Health Helpline
The Malaysian Ministry of Health provides a mental health support line that can be contacted by those experiencing gambling addiction problems. This service is confidential and free.
Counselling and Therapy
Government hospitals and health clinics across Malaysia offer addiction counselling services. Your family doctor can provide an appropriate referral.
ibetmy 24/7 Support
The ibetmy support team is available via 24/7 live chat in Bahasa Melayu and English to help you activate self-control tools or account exclusion.
ibetmy's Commitment
ibetmy operates under international licensing and adheres to strict responsible gambling guidelines. All our self-control tools are designed based on global industry standards to ensure players are always protected.
Player Data Security
Your personal information and gambling activity records are stored securely using the latest data encryption. ibetmy will not share your data with any third party without your consent, except as required by law.
Identity Verification
To ensure account security and age limit compliance, ibetmy requires identity verification using an identification card (MyKad) before your first withdrawal. This process protects you from unauthorised use of your account.
Responsible Gambling FAQ
Answers to frequently asked questions about self-control tools and ibetmy's responsible gambling policy.
Gamble Responsibly with ibetmy
Enjoy a safe and controlled betting experience. Set your limits, play within a comfortable range, and contact us any time if you need help.
⚠ Gambling is for entertainment. 21+ only. Bet responsibly.